Effective Date: May 21, 2026
Last Updated: May 21, 2026
Our Commitment to Accessibility
Goldsborough Independent Insurance Services (“Goldsborough,” “we,” “us,” or “our”) is committed to ensuring that our website is accessible to everyone, including people with disabilities. We believe that all visitors should be able to access information about our insurance products and services and to interact with our agency with ease. We are continually working to improve the accessibility and usability of our website for all users.
Conformance Standards
We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible to people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, and neurological disabilities. While we work toward full conformance with these standards, accessibility is an ongoing effort, and some portions of our website may not yet fully meet every guideline.
Measures We Take
To support accessibility across our website, we work to:
- Provide text alternatives for meaningful images and non-text content;
- Maintain sufficient color contrast between text and background;
- Support keyboard navigation and a logical reading order;
- Use clear, descriptive headings, labels, and link text;
- Design forms that can be completed with assistive technologies; and
- Review new content and features for accessibility as our website evolves.
Third-Party Content
Some content and features on our website may be provided by third parties, such as insurance carriers, quoting tools, payment processors, maps, and embedded media. We do not control these third-party services and cannot guarantee their accessibility. Where possible, we work with vendors who share our commitment to accessibility, and we will assist you in accessing information available through these tools.
Ongoing Efforts
Accessibility is not a one-time task but an ongoing commitment. We periodically review our website and make improvements to enhance the experience for all visitors. As technology and standards evolve, we will continue to update our practices accordingly.
We Welcome Your Feedback
We welcome your feedback on the accessibility of our website. If you encounter a barrier, have difficulty accessing any part of our site, or need information or a service in an alternative format, please contact us and we will work with you to provide the information, assistance, or transaction you need through a reasonable alternative method. Please let us know:
- The web page or content where you experienced the difficulty;
- A description of the problem; and
- How you would prefer that we follow up with you (phone or email).
Contact Us
If you have any questions, comments, or requests regarding the accessibility of our website, please contact us:
Goldsborough Independent Insurance Services
405 E Joppa Rd, Ste 301
Towson, Maryland 21286
Phone: (410) 377-2111
Email: Info@goldsborough.com
Hours: Monday–Friday, 8:00 AM – 5:00 PM
We aim to respond to accessibility feedback within a reasonable timeframe.