Terms of Service

Effective Date: September 1, 2004
Last Updated: May 21, 2026

Welcome to the website of Goldsborough Independent Insurance Services (“Goldsborough,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our website at www.goldsborough.com and the information, tools, and services made available through it (collectively, the “Site”). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

1. About Our Services

Goldsborough is a licensed independent insurance agency. Our Site provides general information about insurance products, allows you to request quotes and proposals, and lets you contact us for service. The Site does not provide insurance coverage, bind coverage, or constitute an offer or contract of insurance. No coverage is in effect unless and until it is issued by an insurance carrier and confirmed in writing.

2. No Insurance, Legal, or Financial Advice

The content on this Site is provided for general informational purposes only and should not be relied upon as insurance, legal, tax, or financial advice. Insurance needs vary by individual and business. Descriptions of coverages, policies, and products on the Site are summaries only and are not complete statements of the terms, conditions, exclusions, or limitations of any policy. In all cases, the terms of the actual insurance policy issued by the carrier govern. We encourage you to speak with a licensed agent about your specific situation.

3. Quotes and Proposals

Any quotes, estimates, or proposals provided through the Site or by our team are not guarantees of coverage or premium. Quotes are based on the information you provide and are subject to verification, underwriting review, and approval by the applicable insurance carrier. Final rates and terms may differ and are determined solely by the carrier. Quotes may expire and are subject to change.

4. Your Responsibilities

When you use the Site or request services, you agree to:

  • Provide accurate, current, and complete information;
  • Use the Site only for lawful purposes and in accordance with these Terms;
  • Not attempt to gain unauthorized access to the Site, its servers, or any connected systems;
  • Not use the Site to transmit any harmful, fraudulent, or unlawful material; and
  • Not interfere with or disrupt the operation, security, or availability of the Site.

You are responsible for the accuracy of any information you submit. Providing inaccurate or incomplete information may affect the quotes, coverage, or services available to you.

5. Communications and Text Messaging

By providing your contact information and reaching out to us, you consent to receive communications from us by phone, email, and — where you have opted in — text message. Our use of your information is described in our Privacy Policy, and our text messaging practices, including how to opt out (reply STOP) and get help (reply HELP), are described in the SMS / A2P 10DLC section of that policy.

6. Intellectual Property

The Site and its contents — including text, graphics, logos, images, and the Goldsborough name and marks — are owned by or licensed to Goldsborough and are protected by applicable intellectual property laws. You may view and use the Site for your personal, non-commercial use. You may not copy, reproduce, distribute, modify, or create derivative works from any part of the Site without our prior written permission.

7. Third-Party Links and Services

The Site may contain links to third-party websites, including insurance carriers, payment processors, and partners. These links are provided for your convenience. We do not control and are not responsible for the content, products, services, or privacy practices of any third-party site. Your use of third-party sites is at your own risk and subject to their terms and policies.

8. Disclaimer of Warranties

The Site is provided on an “as is” and “as available” basis. To the fullest extent permitted by law, Goldsborough disclaims all warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Site will be uninterrupted, error-free, secure, or free of viruses or other harmful components, or that the information on the Site is accurate, complete, or current.

9. Limitation of Liability

To the fullest extent permitted by law, Goldsborough and its owners, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of data, profits, or goodwill, arising out of or related to your access to or use of (or inability to use) the Site, even if we have been advised of the possibility of such damages. This limitation does not affect any rights or obligations arising under an actual insurance policy issued to you.

10. Indemnification

You agree to indemnify and hold harmless Goldsborough and its owners, employees, and agents from any claims, losses, liabilities, damages, costs, and expenses (including reasonable attorneys’ fees) arising out of your use of the Site or your violation of these Terms.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Maryland, without regard to its conflict-of-laws principles. Any dispute arising out of or relating to these Terms or the Site will be subject to the exclusive jurisdiction of the state and federal courts located in Maryland.

12. Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the “Last Updated” date above. Your continued use of the Site after any changes indicates your acceptance of the updated Terms.

13. Contact Us

If you have any questions about these Terms, please contact us:

Goldsborough Independent Insurance Services
405 E Joppa Rd, Ste 301
Towson, Maryland 21286
Phone: (410) 377-2111
Email: Info@goldsborough.com

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